Enterprise Grade CRM System

Web Development

Project Description

The Smart Enterprise CRM system offers a comprehensive set of features to effectively handle customer relationships and gain a deeper understanding of their requirements for providing prompt and accurate service. This web-based system integrates sales, service, and management solutions to create a personalized customer experience across various departments. With its extensive range of capabilities, the software simplifies customer engagement, facilitates the monitoring of financial objectives and important milestones, enables informed business decisions, and delivers customized recommendations to foster customer loyalty.

Key Features

  • Smart and powerful data grid with built-in accounting functions
  • General customer information
  • Customer lifecycle information
  • Data about customer financial situation
  • Information about products
  • Transactional data management
  • Documents storage
  • Reports & Analysis

Integrations

  • Integration with IP telephony systems and calls tracking
  • Integration with ID card reading software
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